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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrea Amoy

Andrea Amoy

September 16, 2024

1  out of  5
rating by Andrea Amoy
"This is the worst place. Run! Run! I would give it zero star. My son’s licenses almost suspended last year even though we had paid his insurance.. Deja vu just received another letter his insurance is canceled because someone canceled the insurance off the wrong car."
We responded:
"Hi Andrea, sorry to hear that. I wanted to reach out to you personally but I could not find your profile in our system under Andrea Amoy. Please reach out to our office at 954-345-0501 so we can take care of this immediately. "
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Rob Cass

August 29, 2024

5  out of  5
rating by Rob Cass
"Stephanie is the best!"
We responded:
"Thanks, Rob! We appreciate you and the 5 star review! Stephanie is the best! "
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joey

August 29, 2024

5  out of  5
rating by joey
"Ally is amazing, this is why I’ve kept this insurance for years! Thank you so much for all you do."
We responded:
"Thank you, Joey! "
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george haviaras

August 28, 2024

5  out of  5
rating by george haviaras
"Dealing with this company has always been a pleasure. The whole staff is kind and understanding. However, I have been dealing with Alyssa for quite some time now, and her knowledge of her profession is impeccable. She has always been reassuring. Also when she says she is going to follow up with a concern of mine she always does. Also, when she says she will get back to me she does. Great attitude and patient to make sure I understand. Always gets the job done."
We responded:
"Thanks, George! Alyssa is the best! Providing you with the reliable and professional service is our goal. "
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John Shimkus

August 26, 2024

2  out of  5
rating by John Shimkus
"I have been with this State Farm agency since 2011. My initial and ensuing contacts over the years with Stephanie were outstanding. She had always been extremely conscientious, friendly and exceedingly helpful. Her knowledge, professionalism and people skills were stellar. Over the past few years, I have been in contact with other representatives of the agency. While they have been generally friendly, I find it very frustrating and irresponsible that phone calls are not returned. This has occurred often over the last few years. I’m annoyed that I have to call again on my own when calls are not returned. If I reach the answering service and leave a message, call are generally not returned. If I continued to work with someone like Stephanie, my rating would be 5+ stars."
We responded:
"Hello Mr. Shimkus, thank you for your honest review. Getting back to all our customers in a timely manner is our 1st priority and we are always working hard to improve. Thank you for taking the time to speak with me last night. I hope we can continue to provide you with the best service you deserve and earn back the 5 star rating. Please feel free to reach out to Ali ali@craigsavant.com or Stephanie stephanie@craigsavant.com if we can be of any help. Thank you"
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Marie Laurange

August 26, 2024

5  out of  5
rating by Marie Laurange
"I've been with state farm for many years, and I have been dealing with Tania Kohn (ALLY) ever since. I've NEVER been disappointed. Today, I went there to get coverage for a third card, she went above and beyond to resolve my concerns, giving me multiple options and take time to explain each in detail. She ended up saving me a lot of money on all 3 cars. She is AMAZING! Thank you Ally (Tania) for all your help! You're the BEST!"
We responded:
"Marie, thank you for the amazing review! We are very thankful to have you as a customer and friend to our office for many years. It's always great when we can save you money and maximize coverage! "
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Michael Perez

August 25, 2024

5  out of  5
rating by Michael Perez
"I called Craig's office for an auto insurance quote and spoke with Ali. She was so knowledgeable and patient with me. I was able to save over $500 per 6 months on my auto insurance alone! Ali and State Farm have gain my trust and business! Thanks Ali! You rock!"
We responded:
"Michael, thank you for 5 star review! It's great to hear we were able to save you money on your auto insurance. We are so glad to have gained your trust and business!"
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Humberto Verdeza

August 25, 2024

5  out of  5
rating by Humberto Verdeza
"Tania Ali has helped me with my insurance for many years. She always gets me the best coverage and price. I highly recommend calling her office for a quote!"
We responded:
"Humberto, thank you for your many years business and for the referrals. We will always work hard to get the best coverage for the best price! "
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Brett Kamen

August 20, 2024

5  out of  5
rating by Brett Kamen
"I had the pleasure of working with Stephanie Madison at State Farm Insurance, and I cannot recommend her highly enough. From the moment I reached out, Stephanie demonstrated exceptional professionalism, knowledge, and a genuine commitment to helping me find the right insurance solutions for my needs. Stephanie took the time to thoroughly understand my situation and provided clear, thoughtful guidance on the best options available. She was incredibly patient, answering all of my questions with expertise and making the entire process seamless and stress-free. Her attention to detail and willingness to go the extra mile truly set her apart. What impressed me most was Stephanie’s dedication to ensuring I felt confident and informed every step of the way. She is not only an outstanding insurance agent but also a trustworthy and reliable partner. If you’re looking for someone who genuinely cares about your well-being and will work tirelessly to protect what matters most to you, Stephanie Madison is the person you want in your corner. I’m grateful to have found such a fantastic agent and will definitely be recommending her to friends and family."
We responded:
"Brett, thank you so much for the fantastic review! I am so glad Stephanie was able to help you with your insurance needs. We are so appreciative for your business and your kind words. "
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Jacqueline Sahoy

August 9, 2024

5  out of  5
rating by Jacqueline Sahoy
"Wonderful to deal with Stephanie Madison. I had a panic situation as I lost insurance coverage. Stephanie was able to walk me through the process of getting new coverage quickly, and sorting it all out for me. This office is always, hands down, a pleasure to deal with."
We responded:
"Thanks so much for your support! Experience matters!"
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Eileen Small

August 9, 2024

5  out of  5
rating by Eileen Small
"I was referred to Stephanie Madison when I moved to Florida. She handles all my insurance needs. She is professional, knowledgeable and easy to contact. She is always responsive and a pleasure to work with. I highly recommend her."
We responded:
"Thanks for the positive feedback! Experience really matters!"
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Steven Darrell

August 9, 2024

5  out of  5
rating by Steven Darrell
"I want to give a huge THANK YOU! to Stephanie Madison; she is a fantastic insurance agent extremely knowledgeable and super friendly. She saved me over $5000 a year and I got me better coverage. Thanks Again"
We responded:
"Thanks for the fantastic review! We are so glad to have improved your coverage while still saving you money! Stephanie is the best! "
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Danielle Tabino

July 31, 2024

5  out of  5
rating by Danielle Tabino
"Ive been with this office for over 20 years and they continue to provide exceptional service. Everyone is always so friendly and helpful when I call in. Shout out to Stephanie, thank you for all the help and the laughs!"
We responded:
"Thanks for the awesome review, Danielle. We are so lucky to have you as a customer for over 20 years. Stephanie is the best! "
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Nicola Nugent

July 30, 2024

4  out of  5
rating by Nicola Nugent
"Stephanie is awesome; she is extremely helpful and knowledgeable!"
We responded:
"Hello Nicola, we really appreciate the review. Stephanie is awesome. We always strive for 5 stars. Please let me know if there is anything we can do for you. "
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Sheri Akelson

June 5, 2024

5  out of  5
rating by Sheri Akelson
"Recently switched to State Farm and the major reason was working with Stephanie Madison. I found Stephanie to be very helpful, responsive, professional, and very knowledgeable in addressing all my questions. Stephanie assisted me in obtaining better coverage while at the same time providing me competitive pricing with my existing premium."
We responded:
"Sheri, thank you for the amazing review. Stephanie is super helpful and knowledgeable. Thanks for your business, we appreciate you. "
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Lillian D'Agostino

May 17, 2024

5  out of  5
rating by Lillian D'Agostino
"I have been with State Farm for many years. Recently l had the pleasure of working with Stephanie Madison again and I couldn’t be more satisfied with the exceptional service I received. But I knew this would be the case because each time I’m in need of assistance l call on Stephanie and she always goes above and beyond to assist me. From the moment our conversations begin, Stephanie demonstrates genuine care for my concerns. She is not only kind and knowledgeable but a true professional. Thanks to Stephanie’s assistance, I feel confident and well supported by State Farm. I highly recommend Stephanie to anyone seeking top-notch service and a positive experience with State Farm."
We responded:
"Thanks Lillian! We're honored to serve!"
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alexa

May 15, 2024

5  out of  5
rating by alexa
"I had a great experience at this State Farm Location! Everyone was so friendly and Tania was especially very helpful and thorough. She ended up saving me a lot of $$ on my plan so thanks Tania!"
We responded:
"We're so glad you stopped in! Tania is a miracle worker!"
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Serena B

February 3, 2024

5  out of  5
rating by Serena B
"Cynthia was very helpful and informative!!"
We responded:
"Serena, thank you for the review! "
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Carlton Jones

February 3, 2024

5  out of  5
rating by Carlton Jones
"Whenever I have issues, Darell Shelton always takes good care of me!"
We responded:
"Hi Carlton, thanks for the review. We are glad Darrell was able to take care of you. We will pass on your kind words to him. "
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Marlene Perry

January 19, 2024

5  out of  5
rating by Marlene Perry
"If you want the best advice, the best attention visit Craig Savant State Farm Insurance N University Drive in front of Coral Square Mall, you will not be disappointed. Ali gave me the best attention and saved me many thousands of dollars on my home insurance, also my own car and my Grandaughter’s. You just couldn’t do better, I promise!!"
We responded:
"Marlene, thank you for sharing your wonderful experience with our office. We greatly appreciate your feedback and are thrilled to hear that Ali provided you with exceptional service. Thank you for choosing Craig Savant State Farm Insurance and for recommending our services. If there is anything else we can assist you with, please feel free to reach out."
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Scott Harris

December 15, 2023

5  out of  5
rating by Scott Harris
"Stephanie Madison went above and beyond today to resolve my concerns, giving me multiple options and taking her time to explain each in detail. Stephanie’s assistance, attitude, and attention to detail are what makes this agency stand out amongst their peers! Thank you for all your help, truly turned a bad day completely around!"
We responded:
"Thank you, Scott! Stephanie is truly amazing. I am so glad she was able to help make your day better. "
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Bill Ferara

December 14, 2023

5  out of  5
rating by Bill Ferara
"We have been with Craig Savant/State Farm for over twenty years and they always come through and do what's best for their customers. Craig, Allie and the team are great! VERY responsive and work hard to look out for their customers and deliver great customers service!"
We responded:
"Thank you for the awesome review! We appreciate your wind words and for your long-standing business with our office. "
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Jennifer Taveras

December 12, 2023

3  out of  5
rating by Jennifer Taveras
"Was welcomed when we came in however brushed off to be seen by agent in the front and sent to office rep in the back of the office. Was disappointed at that reaction and lack of assistance by agent in the front. Made me think twice about leaving and not asking for service from State Farm. Unfortunately Craig was not in the office. *However I do give 5 stars specifically for the professionalism and courtesy shown by Gabriela Molina, Office Representative. Gabriela was excellent! And solely for this reason would I consider switching insurances."
We responded:
"Hi Jennifer, thanks for the review and feedback. I am very sorry for the initial impression as it was not our intention. We do appreciate you sharing your frustration, as it allows us to make the necessary changes to improve each customer’s experience. Gaby is extremely professional, knowledgeable and all around great! She is a true asset to our office. I am glad she was able to assist you today. "
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Acanesfan Jayne

October 20, 2023

5  out of  5
rating by Acanesfan Jayne
"Have had them as our agents for 25 years. They’re great and Stephanie is beyond-the-pale knowledgeable and helpful. Always checking to make sure we get the best rates."
We responded:
"Hi Jayne! Thanks so much for the awesome review! Stephanie is the best! She always goes above and beyond for our customers and makes sure they get the best rates and the most discounts! "
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Lee Armfield

August 1, 2023

5  out of  5
rating by Lee Armfield
"Stephanie Madison is consistently so professional, providing me with the service and information I need to make wise insurance decisions...truly an excellent representative for State Farm! She also is very personable and has a super positive attitude...I can just see her smiling through the phone. Lastly, she is ALWAYS reliable in responding to my calls and following through with everything she promises. I'm glad she is part of Craig Savant's State Farm team...yay, and thanks, Stephanie!"
We responded:
"Thanks for the positive feedback Lee! We're honored to serve you!"